Motorcycle Parts Ordering Information

Shipping By Standard Ground:

Domestic motorcycle parts orders within the continental United States are shipped via UPS or FedEx ground service. The following chart details the shipping fee per order shipped via ground service within the continental United States.

Standard Ground Shipping Charges Domestic and Continental U.S.
Order Sub-Total	Shipping Charge
Up To $198.99	Add $7.99
$199.00 and up	Free

Shipping Policies:

• Unless otherwise noted, the total shipping cost for standard ground service shipping within the continental United States for your entire order, including back ordered items that we ship separately, is as stated above and in the shipping charges chart. Chrome World will pay all shipping costs over the above stated costs.
• Express shipping service and all shipping service other than standard ground service will be charged actual published carrier rates for the shipping service provided on all shipments, including back order item shipments.
• Chrome World does not ship outside of the United States Of America.
• Orders shipped outside of the continental United States will be charged actual published carrier rates for the shipping service provided.
• Alaska and Hawaii orders will be charged actual published carrier rates for the shipping service provided on all shipments including back order item shipments.
• Over sized items (Windshields, Exhausts, Lifts) may incur an additional $5 UPS or FedEx oversize charge. If any additional shipping fees apply they will be noted on the product information page and/or you will be notified at the time you place your order.
• All packages are shipped UPS or FedEx Ground insured. Chrome World tracks all orders via online service door to door.
• Sorry, no C.O.D. orders.

Ordering Policies:

• Sorry, no COD orders.
• For payment we accept major credit cards, Money Order or Certified Check only.
• Chrome World reserves the right to adjust prices at any time -- including lowering prices.
• Chrome World is not affiliated with any other company. Any use of any company name other than Chrome World Inc. is for reference only to assist you.

Ordering by Telephone:

To order motorcycle parts offline or to request technical help using our toll-free phone number, please follow these instructions:

1. Call center hours are Monday-Friday 9 a.m.-5 p.m. Eastern
2. Have Product ID numbers ready
3. Have Credit Card number and expiration date ready
4. Call 1-800-872-9595.

• We use a secure Encrypted website for all transactions to keep your information safe.
• Security Information from your credit card is erased from our system after every order, that's why we must ask you about your credit card information each time you call.

Return & Exchange Policies:

Chrome World will take back motorcycle parts which are unused, uninstalled, and in the condition in which they were received. All original packaging, literature, and instructions must be returned along with the product. Return shipping costs are the responsibility of the customer. On receipt of the returned product Chrome World will inspect the product to determine its condition. If the product meets the aforementioned criteria, Chrome World will issue a refund of the purchase price of the product only. Chrome World will not refund shipping charges. Chrome World does NOT charge a restocking fee.

For motorcycle parts warranty issues please call for instructions. If a product is damaged in shipping please keep the box and all shipping material and contact us immediately.

You can help Chrome World keep motorcycle parts prices low and make exchanges easier by doing the following:

• Examine the product carefully for defects and damage on receipt
• Please do not open any clear packages, apply, or install any items if you are not sure it is what you want. Hold such items up to the bike and make sure it is what you want, or call Chrome World for assistance.
• Mark any exchanges or returns to "Attn: Returns Department", and please place a short note inside -- it helps.

Please call for Return Number and send Returns/Exchanges to: Chrome World Inc., Attn.: Returns Department, 16 Dixon St., Selbyville, DE 19975. Make sure your RMA number is clearly marked on the outside of the box.

All returns, other than warranty issues, must be made within 15 business days of receipt of the product. All returns must have a return authorization number (RMA). You may obtain an RMA by calling our toll free number and speaking with one of our sales associates. Items received by us without an RMA will be refused. We will not accept returns on special order items. Special order items are items we do not advertise for sale. You will be advised at the time of your purchase if the item you are purchasing is a special order item.

Privacy Policy:

Chrome World, Inc. is the sole owner of the information collected on this site. We will not share, sell, or rent this information to others, or use this information in any manner other than that necessary to inform our customer about the products and services offered by Chrome World, Inc. and to provide our customer with the product or service requested by the customer. Customers who no longer wish to receive our catalog or other promotional materials may opt-out of receiving these communications by following the unsubscribe instructions attached or by calling us at (800) 872-9595.